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DISCLAIMER:

Products' pictures, labeling, and descriptions are subject to change by the manufacturers without notice. ardyssonline.com is not responsible for any incorrect or outdated product descriptions and/or images; as they do not necessarily reflect the latest information available from the manufacturer. If you find that there is incorrect information please use our contact form to let us know and we will make changes upon aproval.

ARDYSS GARMENTS:

Please try on your garment as soon as possible and remember to contact us if you have trouble on the first day. If you need a new size, please ensure your have the original packaging, and the garment is in perfect condition (i.e. no deodorant stains, or perfume smells) and notify us & ship back the product within 15 days of your purchase date.

Because the garments are personal and sized just for you, we do not offer refunds on the product. Also, we only allow for one exchange. We only exchange the garment if the garment is new with original packaging and not use or wash, please ensure you request the proper size or contact us to assist you with the sizing. RMA request is required prior to sending back any garments for exchange. You can obtain a RMA by emailing Info@ardyssonline.com or log on to your online account.

NUTRITIONAL PRODUCTS:

Health statements made, or nutritional supplements sold throughout this website, have not been evaluated by the Food and Drug Administration. All products on this website, are not intended to diagnose, treat, mitigate, cure or prevent any disease. These statements, or products, are not intended as medical advice and should not be used for the purpose of self-diagnosis or self-treatment.

There will be no refunds or exchanges due to safety precautions. Consult your physician regarding all medical problems and before undertaking any major dietary changes or starting any exercise program. It is also important to tell your doctor what medication you are taking, including those obtained without prescription.

PROMOTIONAL ITEMS:

Any exchanges request on promotional products, we will charge your initial product order credit card the difference of the original sell price (i.e. if we sell a Body Magic for $140.00 and you pay the promo price of $95.00, you will be require to pay $45.00 for an exchange) or the customer may submit payment by other means for the difference. Payment and RMA request is required prior to sending back any promtional items for exchange. You can obtain a RMA by emailing Info@ardyssonline.com or log on to your online account.

INTERNATIONAL EXCHANGES:

A restocking fee of $29.00 will be assessed. Sorry, all non-US. Continental customers including Hawaii, Alaska, Puerto Rico, and all International customers are responsible for freight fees under all circumstances. We know that this can be difficult, but we must stick with this policy for all international customers.

DOMESTIC SHIPPING:

Most Orders are processing within 24 to 48 hours; exceptions are indicated in the product description. Once processed by ardyssbeauty.com, the estimated shipping will be 5-7 business days. In most cases, you will receive your product earlier. You will receive a notification advising you of the tracking number and you may receive a second notification from the actual shipper.

Most United States orders under $250.00 have a flat shipping price. However, this pricing can vary depending on your purchase. Once a product has been delivered to our carrier, we are not responsible for delivery or lost shipments. Any refund request due to undelivered, lost, or delayed deliver will be granted, ONLY if the customer purchase insurance AND after the carrier completes any required investigation.

INTERNATIONAL SHIPPING:

In order to satisfy our growing customer base, International Shipping service is now available for customers outside the USA. We currently ship to the following countries: Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Great Britain, Italy, Japan, Mexico, Netherlands, Northern Ireland, Norway, Portugal, Scotland, Spain, Sweden, Switzerland, the United Kingdom and many more...

International Fixed Shipping is estimated to arrive 10-15 business days after order processing. Although, we request tracking from USPS. The International Fixed Shipping option may or may not include a complete tracking to the destination. At times, it may only show your product left the United States through USPS.com. We will NOT be responsible for customs clearance and delays on international orders. We will not be responsible for delays caused by courier services, declined credit cards, missing billing and all other general and specific information required to be filled in by the customer in the order form.

We strongly recommend our Fedex International option in which your product is insured and our customers can track location. A refund request for an undelivered, lost, or delayed delivery package will be granted, ONLY if the customer purchase Fedex International Shipping AND after the carrier completes any required investigation.

Once a product has been delivered to our carrier, we are not responsible for delivery or lost shipments. Payments will be processed in USD and actual conversion rates may vary slightly.
Please note that the customer is responsible if any duties & taxes are imposed by your country at your country's border. Customs policies vary from country to country.

NOTE: All international orders will require sending verification of credit card and another form of id to Info@ardyssonline.com, if we can not verify through credit card banking services. We will decline any order that appears suspicious or we can not verify.


PRIVACY POLICY:

When you become a registered customer or fill out our form to become a distributor, we ask you for personal information (such as your name, address, email address and/or an account password). We may combine the information you submit to Ardyss System or any of our afiliated websites for the purpose of providing you with a better experience and to improve the quality of our services

When you access our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser user communications

When you chat, email or contact us by phone, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

WEBSITE:

Although we offer Ardyss products and enroll distributors, by no means do we represent the company or staff of Ardyss International in any country. Our business hours are Monday - Friday 9am - 5pm. Please note all orders after hours will be processed during our business hours and weekends do not count toward our business days.

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